Frequently Asked Questions

Where is iStorage located?
Our property address is 8620 13th Ave East, Shakopee, MN 55379. We’re on the corner of 13th Avenue and Stagecoach Road.
What are your office hours?
Our office is open between 9:00 am and 6:00 pm daily.
What are your access hours?
Our customers can get access to their storage units between 6:00 am and 10:00 pm. If you think you may need 24-hour access during your next move, get in touch with us and we’ll work out a solution that suits you.
How far are you from Prior Lake, Minnesota?
We’re only 7 miles away, meaning you can reach our property after a short 11-minute drive via Highway 13. We’re also convenient to the communities of Savage, Eden Prairie, and Burnsville, for instance.
Is this a multi-story building?
No, our self-storage facility has only one floor, which means no freight docks or elevators. All our units are ground level, so you won’t have to worry about bringing heavy items up and down the stairs. You can even park directly in front of some of the units!
What is climate control?
Climate-controlled storage provides the ideal environment when you have temperature-sensitive items. These storage units have a set temperature and humidity range to help prevent climate-related damage to your items, whether you’re storing office documents, wooden furniture, or electronics.
Do you offer vehicle storage?
We sure do! Our indoor and outdoor spaces can fit cars, boats, RVs, and other motorized vehicles easily. If you’re a frequent storage user, you will love the convenience of our drive-up storage units.

What other items can I store here?
Our storage units are great for any type of item you may have, including household goods, business inventory, and vehicles. We also offer a business package that includes Wi-Fi Internet Access, Package Acceptance, and Copy & Fax Services.

Do you have truck rentals?
Yes, we offer rentals of our 14' moving truck to help transport your belongings during your move. We even offer free use of our moving truck when you rent a unit (see iStorage staff for details and unit size requirements. Some restrictions apply).

What type of security do you offer?
Our facility is equipped with a complete security system in all storage units, separate alarms on every door, perimeter fencing, gated access, video surveillance, and other security features. One of our goals is for you to feel comfortable having your personal items away from your home, so don’t hesitate to ask us for more information.

How do I get started?
Our website allows you to learn about our services, reserve storage units, and even make payments online. As a locally owned and operated business, we’ll go the extra mile to make you happy. Call us today or use our online form to reach out to us!